色多多

Thompson & Litton Promotes Keli
Ratcliffe to Vice President of Client
Service; Appoints Her as Officer and
Board Member

Wise, VA 鈥� July 1, 2025 鈥� Thompson & Litton, Inc. (T&L), a full-service architectural,
engineering, and surveying firm, is pleased
to announce the promotion of Keli Ratcliffe,
CPSM, to Vice President of Client Service.
In this expanded leadership role, Ratcliffe
has also been named an officer of the company and appointed to T&L鈥檚 Board of Directors, reinforcing the strength and depth
of the firm鈥檚 executive leadership team.
A graduate of Virginia Polytechnic Institute
and State University with a Bachelor of Arts in English and Communications,
Ratcliffe brings more than two decades of experience in marketing, communications, and client relations. Her promotion reflects a distinguished career
dedicated to building client trust, advancing business development, and enhancing T&L鈥檚 profile throughout the communities it serves.
Since joining Thompson & Litton in 2018 as Client Service Manager, Ratcliffe
has been instrumental in guiding project communications, fostering new
business opportunities, and supporting a variety of community-focused initiatives, including water, sewer, broadband, and economic development projects. Her leadership has significantly contributed to T&L鈥檚 regional visibility
and reputation.
鈥淚t鈥檚 a privilege to work alongside some of the most dedicated professionals in
the industry and to continue delivering the level of service our clients expect
and deserve,鈥� said Ratcliffe.
Prior to joining T&L, Ratcliffe held senior marketing and communications
roles at several AEC firms, where she led strategic initiatives, cultivated government partnerships, and strengthened public engagement. She also operated her own business, offering website design and marketing services鈥攄emonstrating her entrepreneurial drive and broad expertise in brand strategy and
media relations.
A recognized industry and community leader, Ratcliffe previously served as
President of the New River Valley chapter of the Society for Marketing Professional Services (SMPS) and currently serves on the Board of Directors for the
Giles County Chamber of Commerce. She has held the Certified Professional
Services Marketer (CPSM) credential since 2008.
鈥淜eli鈥檚 promotion to Vice President and her appointment as an officer and
board member are a reflection of her exceptional leadership, unwavering client focus, and deep understanding of the communities we serve,鈥� said Greg
Hurst, President of Thompson & Litton. 鈥淲e look forward to the continued
contributions she will bring to our strategic growth and success.鈥�
For more information about Thompson & Litton, visit www.t-l.com.